Privacy Policy – estimatemaster.pro & estimate master Mobile Application

Depending on how you interact with our platform, we may collect the following categories of personal data:

• Identification data: first name, last name.
• Contact data: e-mail address, telephone number, postal address.
• Financial data: credit/debit card information (processed exclusively by authorized payment providers; we do not store such data on our servers).
• Technical data: IP address, browser data, operating system, device identifiers.
• Service usage data: information regarding activity on the site or in the application, preferences, settings, submitted feedback.

We do not collect sensitive personal data unless provided voluntarily and only when necessary for the provision of services.

We collect data when you:

• register on the website or in the application.
• complete forms or support tickets.
• browse the website or use the mobile app.
• purchase or activate a subscription.
• provide feedback.

We process your personal data under the following legal bases:

• Performance of a contract:to provide you with access to the application, subscription, your account, and to process payments.
• Consent:for non-essential cookies, promotional communications, and the collection of certain optional data.
• Legitimate interest: to improve services, prevent abuse, ensure platform security.
• Legal obligation: to comply with accounting, tax, or data protection requirements.

The collected data may be used for:

• improving the website and the application.
• providing and managing Estimate master services.
• processing payments and managing subscriptions.
• offering technical support and assistance.
• sending account-related notifications, service updates, or billing information.
• platform security and fraud prevention.
• commercial communications (only with your consent).

We do not use your data for automated decision-making or profiling.

We treat data security with utmost priority. Implemented measures include:

• storing data in secure systems accessible only to authorized personnel.
• encrypting sensitive data and communications (SSL/TLS).
• strict internal access control policies.
• processing payments exclusively through PCI-DSS certified providers.

We use cookies to:

• manage user sessions.
• store preferences.
• analyze traffic and platform performance.

Non-essential cookies are activated only with user consent, in accordance with EU law (ePrivacy Directive).

You may manage or disable cookies through your browser settings; however, some website functionalities may become unavailable.

We do not sell your personal data. We may disclose data only to the following categories of third parties:

• IT and hosting service providers.
• payment processors.
web analytics platforms (e.g., Google Analytics).
• contractual partners essential to the operation of the service.

If Estimate master is sold, transferred, or merged, your data may be transferred to the new operator in accordance with GDPR Articles 20 (data portability) and 21–22 (right to object).

Our website may contain links to external platforms (e.g., YouTube, Facebook, Google, WordPress). We are not responsible for the policies of such third-party websites. We recommend reviewing their privacy policies individually.

If we transfer data to providers outside the European Economic Area, we ensure that:

• an adequate level of protection is in place (adequacy decision), or
• Standard Contractual Clauses (SCCs) approved by the European Commission are implemented.

Data is stored only for the period required for the purposes for which it was collected:

• Account data: until account deletion + statutory archiving period.
• Billing data: minimum 5–10 years, in accordance with tax legislation.
• Cookies: according to the cookie lifetime or until manually deleted by the user.

You have the following rights:

• Right of access.
• Right to rectification.
• Right to erasure (“right to be forgotten”).
• Right to restriction of processing.
• Right to data portability
• Right to object.
• Right to withdraw consent at any time.
• Right to lodge a complaint with the national supervisory authority:The National Supervisory Authority for Personal Data Processing (ANSPDCP).

To exercise your rights, you may contact us at the support address provided.

We send commercial communications only if:

• you have provided your explicit consent, or
• an existing contractual relationship exists (e.g., active users).

You may unsubscribe at any time via the link in the email or by contacting us at:[email protected]

This Policy may be updated periodically. We will inform you about significant changes via:

• in-app or website notifications, and/or
• email (for major updates).

The date of the latest update is indicated at the end of this document.

For any questions regarding data protection, please contact us:

Open a support ticket – Click here E-mail: [email protected]

Last updated: [17/11/2025]